Privacy policy

Privacy Policy
Effective Date: Jan 31, 2025

At driver.cy, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or use our services.

1. Information We Collect

  • Personal Information:
    When you interact with our website or book our services, we may collect personal information such as your name, email address, phone number, billing details, and any other information you provide.
  • Transaction Details:
    We collect information related to your bookings, including service dates, vehicle selection, and payment information.
  • Technical Data:
    Through cookies and similar tracking technologies, we automatically collect data such as your IP address, browser type, device information, and usage details to help us improve your experience.
  • Communication Data:
    Any information you provide when contacting us—via email, phone, WhatsApp, or other means—is collected to assist with your inquiries and enhance our service.

2. How We Use Your Information

We use your data for the following purposes:

  • Service Provision: To process and manage your bookings, payments, and provide our premium driving services.
  • Communication: To update you about your bookings, share important service-related information, and inform you of any promotions or updates.
  • Improvement: To analyze user interactions on our website and continuously improve our offerings.
  • Legal Obligations: To comply with applicable laws and protect our rights and the safety of our users.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tools to:

  • Enhance your browsing experience.
  • Analyze site traffic and usage patterns.
  • Personalize content and advertisements.

You can adjust your browser settings to decline cookies; however, please note that this might affect your access to certain features of our website.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with:

  • Service Providers: Trusted third parties who assist with operations such as payment processing, website maintenance, and booking management. These providers are contractually obligated to safeguard your data.
  • Legal Requirements: Authorities or other parties when required by law or to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to secure your data, no online transmission is 100% secure.

6. Data Retention

Your personal data is retained for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve any disputes.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Access: Requesting details of the data we hold about you.
  • Correction: Requesting correction of inaccurate or incomplete data.
  • Deletion: Requesting that we delete your personal data.
  • Objection/Restriction: Requesting the restriction or objection of certain data processing activities.
  • Data Portability: Requesting a copy of your data in a commonly used format.

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe that we have inadvertently collected such information, please contact us immediately so we can remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website along with the updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

  • Email: [email protected]
  • Address: FRAMA HOLDINGS LIMITED, M. KYPRIANOU HOUSE, Floor 3&4,, Gladstonos 116, 3032 Limassol, Cyprus

Thank you for trusting driver.cy with your personal data. We are dedicated to ensuring your privacy and providing a secure, seamless experience on our website and with our services.